{"id":327179,"date":"2025-06-05T15:32:39","date_gmt":"2025-06-05T15:32:39","guid":{"rendered":"https:\/\/www.zieglercat.com\/?page_id=327179"},"modified":"2025-07-21T15:44:59","modified_gmt":"2025-07-21T15:44:59","slug":"uptime-promise","status":"publish","type":"page","link":"https:\/\/www.zieglercat.com\/service\/uptime-promise\/","title":{"rendered":"Uptime Promise"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero &#8211; Short&#8221; module_class=&#8221;ziegler-hero-short ziegler-filter-overlay&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.zieglercat.com\/wp-content\/uploads\/2025\/06\/ziegler-cat-uptime-promise-scaled.jpg&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;H1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Uptime Promise<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Breadcrumbs and Quote&#8221; module_class=&#8221;breadcrumbs-section uppercase&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; global_module=&#8221;195260&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"full-width-button-wrap\"><!-- [et_pb_line_break_holder] -->  <a href=\"\/quote\/\" class=\"ziegler-button ziegler-outline-white-button full-button\">View Quote List<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Full Width Text + Accordion&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; scroll_vertical_motion=&#8221;0|50|50|100|2|0|0&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;H2&#8243; module_class=&#8221;headline&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>\u200bOur Promise<\/h2>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;description text-center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;80%&#8221; max_width=&#8221;856px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_duration=&#8221;800ms&#8221; animation_delay=&#8221;400ms&#8221; animation_intensity_slide=&#8221;20%&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>At Ziegler, we know that every minute counts. Parts availability, service options and fleet management are top of your mind, and we\u2019re here to help keep you running when you need it most. Our Uptime Promise is for you. Ziegler promises unmatched reliability so that you can focus on what you do best.\u00a0<\/p>\n<p>[\/et_pb_text][et_pb_accordion closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#000000&#8243; module_class=&#8221;ziegler-full-width-accordion&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;off||||&#8221; border_width_top=&#8221;2px&#8221; border_color_top=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Parts&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ul>\n<li>Access to parts.cat.com 24 hours a day<\/li>\n<li>Free same day in-store parts pickup at our <strong>35 branch locations and 120+ Parts Counter Associates<\/strong><\/li>\n<li>Free next day drop box delivery at our conveniently located<strong> 135+ drop box locations<\/strong><\/li>\n<li>30 day no-hassle returns on our <strong>65,000+ in-stock parts<\/strong><\/li>\n<li>No emergency service charge for next-day parts<\/li>\n<li>12 month Cat parts warranty<\/li>\n<li>Access to flexible repair parts options******<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Service&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ul>\n<li>24\/7 Free access to our <strong>## technical support team members<\/strong><\/li>\n<li>Convenient service within our <strong>## shop bays<\/strong><\/li>\n<li><strong>923 Service Technicians<\/strong><\/li>\n<li><strong>338 Field service trucks<\/strong> covering our territory<\/li>\n<li>Dedicated world-class Rebuild Center for extending life of equipment<\/li>\n<li>Free undercarriage wear inspections from our <strong>30+ Customer Service Representatives<\/strong><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Equipment Management&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li><strong>Free fleet management<\/strong> with VisionLink<\/li>\n<li>Monthly condition monitoring report on connected equipment to proactively protect your equipment<\/li>\n<li>Access to parts diagrams with <strong>SIS 2.0<\/strong><\/li>\n<li><strong>7 dedicated demo operators<\/strong> to maximize the performance of your equipment<\/li>\n<li>World-class oil lab services available to proactively protect your equipment with fast turns, completing over<strong> 200,000+ samples each year<\/strong><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Loaner Guarantee&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li><strong>Free loaner machine<\/strong> with the purchase of a new Cat machine under standard warranty\u00a0<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Callout&#8221; module_class=&#8221;ziegler-callout&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; scroll_vertical_motion=&#8221;0|50|50|100|2|0|0&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;H2&#8243; module_class=&#8221;headline&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"h4\">Parts and Service On Time or it&#8217;s on Ziegler&#8217;s Dime!<\/h2>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;description text-center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_duration=&#8221;800ms&#8221; animation_delay=&#8221;400ms&#8221; animation_intensity_slide=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]Level up your uptime promise with a Customer Value Agreement.[\/et_pb_text][et_pb_code admin_label=&#8221;CTA&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"\/service\/cva\" class=\"ziegler-button ziegler-primary-button\" target=\"_blank\" rel=\"noopener\">Learn More<\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;2 Column &#8211; 60-40 with Z + Hash&#8221; module_class=&#8221;ziegler-2-column-60-40 black-bg&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Schedule Service&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Give us a call at <strong>(800) 352-2823<\/strong> and we&#8217;ll be happy to help you over the phone or assist you in making an appointment. We&#8217;ll get you in and out of the shop in an efficient and timely manner, so you can get back to work.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.zieglercat.com\/wp-content\/uploads\/2025\/01\/z-cat-icon.png&#8221; alt=&#8221;Z CAT icon&#8221; title_text=&#8221;z-cat-icon&#8221; admin_label=&#8221;Image&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Contact Form &#8211; Service&#8221; module_class=&#8221;ziegler-module-contact-form&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; global_module=&#8221;330603&#8243; saved_tabs=&#8221;all&#8221; collapsed=&#8221;on&#8221; 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_module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; title_font=&#8221;|||on|||||&#8221; title_text_align=&#8221;center&#8221; title_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->  hbspt.forms.create({<!-- [et_pb_line_break_holder] -->    portalId: \"6582243\",<!-- [et_pb_line_break_holder] -->    formId: \"fcd93d73-24b9-43a2-aa91-cb578dc55510\",<!-- [et_pb_line_break_holder] -->    region: \"na1\"<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Uptime Promise\u200bOur PromiseAt Ziegler, we know that every minute counts. Parts availability, service options and fleet management are top of your mind, and we\u2019re here to help keep you running when you need it most. Our Uptime Promise is for you. Ziegler promises unmatched reliability so that you can focus on what you do best.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":2209,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-327179","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.zieglercat.com\/wp-json\/wp\/v2\/pages\/327179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zieglercat.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zieglercat.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.zieglercat.com\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zieglercat.com\/wp-json\/wp\/v2\/comments?post=327179"}],"version-history":[{"count":0,"href":"https:\/\/www.zieglercat.com\/wp-json\/wp\/v2\/pages\/327179\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.zieglercat.com\/wp-json\/wp\/v2\/pages\/2209"}],"wp:attachment":[{"href":"https:\/\/www.zieglercat.com\/wp-json\/wp\/v2\/media?parent=327179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}